Privacy Policy – ROX d.o.o.

Collection and Processing of Personal Data

ROX d.o.o. collects and processes personal data in a lawful and transparent manner in accordance with applicable regulations, and applies appropriate technical and organizational measures to protect personal data from unauthorized access and misuse.

Data collected for specific, explicit, and lawful purposes will only be collected to the necessary extent and processed in a manner consistent with those purposes.

The collected data will be stored as long as necessary considering the purpose for which it was collected, or in accordance with applicable regulations.

Personal data refers to information that directly or indirectly identifies you, such as your name, email, phone number, IP address, or postal address.

ROX d.o.o. does not collect your personal data unless you explicitly provide such data (e.g., by joining loyalty programs, subscribing to electronic newsletters, participating in surveys, contests, and sweepstakes, or applying for a job).

We store, use, or transfer your personal data to the extent – content-wise and time-wise – necessary in a given situation, e.g., to respond to your inquiries, fulfill your requests, inform you about our products, contest results, or sweepstakes. For these purposes, ROX d.o.o. may sometimes need to transfer personal data to other companies within ROX d.o.o. and affiliated companies or external service providers for further processing. Service providers may be engaged in the context of call center services, goods delivery, distribution of promotional materials, or organization and execution of contests. ROX d.o.o. requires these parties to comply with applicable legal regulations, follow our instructions, and adhere to our internal personal data protection rules.

It is possible that we will need to provide your personal data to the competent public authority if required by law or other binding regulation.

If you give explicit consent for the use of your personal data for advertising and marketing purposes, your data will be stored and used for these purposes, e.g., for sending newsletters, product samples, invitations to participate in contests, and sweepstakes via email, mail, or another communication channel you have accepted.

You can withdraw consent for the use of your personal data, in whole or in part, at any time. Upon receiving the request to withdraw consent, your data will be deleted within a reasonable period.

Please direct all inquiries to one of the following addresses: email address info@rox.hr or the registered office address of ROX d.o.o.

Data Security

We have implemented technical and organizational measures to prevent the loss, alteration, theft, or unauthorized access to your data by third parties.

Updates and Changes

We reserve the right to amend or update parts of the privacy policy at any time and without prior notice. Please visit our page from time to time to stay informed about changes or updates to the notice. The date of the notice’s entry into force will be indicated.

Limitation of Liability

Although we take available technical, organizational, and personnel measures to protect personal data from accidental or intentional misuse, destruction, loss, unauthorized alteration, or access, we cannot guarantee that some of the personal data we collect will not be accidentally disclosed, contrary to the provisions of these Privacy Protection Rules.

To the greatest extent permitted by law, we exclude liability for damages caused to users or third parties by accidental disclosure of personal data.